Returns & Exchanges

Due to the perishable nature of our beverages, we cannot accept returns once a shipment has been delivered; however, we are committed to ensuring you have the ultimate party experience and will replace any damaged or incorrect orders.

Return Process

• 1.
  Inspect Your Delivery

  Upon arrival, please check your package for any signs of leakage, breakage, or incorrect flavor assortments.

• 2.
  Document Issues

  Take clear photos of the damaged product and the shipping label to help our team process your claim quickly.

• 3.
  Contact Support

  Send your order number and photo evidence to our support team within 48 hours of delivery to initiate a replacement request.

• 4.
  Receive Replacement

  Once your claim is approved, we will ship out a fresh batch of BeatBox at no additional cost to you.